Refund Policy

This Refund Policy applies to paid wspc plans supplied by Sad Coder, Inc. and purchased through Paddle.

Paddle is the authorized reseller and merchant of record. The transaction between you and Paddle is governed by the Paddle Buyer Terms and Paddle Refund Policy. This policy describes Sad Coder’s product policy and does not replace Paddle’s terms or limit rights that cannot lawfully be excluded.

Refund requests

Request a transaction refund from Paddle through paddle.net. Paddle determines and processes transaction refunds under its Refund Policy and applicable law. You may contact [email protected] for product support or help identifying a duplicate, incorrect, or affected purchase, but Sad Coder does not issue payment refunds outside Paddle.

Unless Paddle’s policy, the checkout terms, or mandatory law requires otherwise, Sad Coder does not offer voluntary refunds for change of mind, unused subscription time, or partial use of a billing period. We do not provide a separate uptime, service-credit, or trial-refund guarantee.

Cancellation is not a refund

Paid subscriptions renew automatically until cancelled. You can cancel through the Paddle customer portal. Unless the checkout or mandatory law says otherwise, cancellation takes effect at the end of the current billing period, and you retain access through that date. Cancelling future renewal does not refund the current period.

Closing a wspc account or stopping use of the Service does not automatically cancel a Paddle subscription. Cancel billing through the Paddle customer portal.

Plan changes and credits

A plan downgrade may create a Paddle customer-balance credit for future payments. Such a credit is not cash, is not paid outside Paddle, and is applied according to Paddle’s transaction records and terms.

Mandatory consumer rights

Nothing in this policy excludes a cooling-off, withdrawal, cancellation, refund, repair, replacement, or other remedy that applicable law does not allow us or Paddle to exclude. Paddle applies its policy and the mandatory rules relevant to the transaction. Where a local rule requires information or consent before digital performance begins, the information presented during Checkout forms part of the transaction process.

Processing and payment method

Approved refunds are processed by Paddle, normally to the original payment method. Timing depends on Paddle, the payment network, and your financial institution. Sad Coder cannot accelerate bank or card-network processing.

Contact

• Transaction, payment, and refund support: paddle.net
• wspc product support: [email protected]

Sad Coder, Inc., 5F., No. 50, Zhongyang 7th St., Xindian Dist., New Taipei City 231014, Taiwan